Visit our returns portal to quicky start a return or exchange.
Fusion Motorsports USA LLC is dedicated to providing quality products and services. Please read our Return and Refund Policy carefully:
Full Refund Guarantee: If dissatisfied with the order upon delivery, a full refund of the item costs will be provided, subject to the conditions below. Warranty-related concerns must be directed to our Warranty section.
Exchange Policy: Exchanges are at Fusion Motorsports USA LLC's discretion and must meet the requirements of our Warranty section.
Return Conditions: Products must be returned in sellable condition, with no damage or abnormalities, within 30 days of delivery.
Prepaid Shipping: Prepaid shipping labels are provided for domestic clientele in the USA. Others must bear shipping costs.
Custom Dues: International clients are responsible for custom dues, payable directly or deducted from the refund.
Shipping Options: Clients may choose our shipping label or provide their own.
Non-Refundable Shipping Costs: Paid shipping options at checkout are non-refundable.
Initiating a Refund: Email support@fusionmotorsusa.com with order number and reason for return.
Right to Void Returns: Fusion Motorsports USA LLC reserves the right to void returns for foul play, misuse, discrepancies, or incorrect products.
Chargebacks and Credit Card Companies: Clients must first attempt to resolve any disputes through our customer service. Chargebacks without prior communication may be contested.
Documentation: Keep all original packaging and documentation; failure to do so may invalidate the return.
Legal Compliance: This policy complies with applicable laws and regulations. Any legal disputes shall be resolved in the jurisdiction of Fusion Motorsports USA LLC.
Changes to Policy: Fusion Motorsports USA LLC reserves the right to modify this policy at any time. Continued use of our services constitutes acceptance of any changes.
By purchasing from Fusion Motorsports USA LLC, you agree to this Return and Refund Policy. For questions or concerns, please contact our support team.