We want to take a moment to address a significant change here at Fusion Motorsports USA that directly affects you – the discontinuation of our rebate program. We understand that the rebate program has been a topic of discussion among our affiliates, and we want to provide you with a genuine and heartfelt explanation for this decision, as well as highlight the benefits it brings to both you and our company.
At Fusion Motorsports USA, our commitment has always been to put our clients first. We constantly strive to provide the best possible experience and deliver premium aftermarket accessories that enhance your Tesla ownership. The decision to end the rebate program was made after careful consideration of your best interests and the long-term sustainability of our company.
One of the primary reasons for discontinuing the rebate program was the increasing number of defective dashboards we received. As a company dedicated to providing impeccable products, we could not compromise on the quality and integrity of the items we offer. Dealing with defective items put a significant financial strain on our operations and affected our ability to continue delivering excellence to you, our valued clients.
Additionally, managing the return and storage of these items required a significant amount of manpower. Unfortunately, the lack of automated tools to handle this process efficiently limited our scalability and added further challenges to our operations.
While ending the rebate program may come as a change, we are excited to announce that it has allowed us to reduce the prices of all our products across our website. By streamlining our operations and eliminating the expenses associated with the rebate program, we can pass on the savings directly to you. Our goal is to make our premium aftermarket accessories more affordable and accessible to all Tesla owners.
Another important change we are implementing is that you can now keep your original equipment manufacturer (OEM) parts. We recognize the sentimental and practical value these parts hold for many of our clients. With the end of the rebate program, there will no longer be a motive to send your OEM parts back to Fusion Motorsports USA. We want to assure you that can enjoy the benefits of our aftermarket accessories while preserving the originality of your vehicle.
While we are ending the rebate program, our dedication to providing top-tier products and exceptional customer service remains unwavering. We will continue to push the boundaries of automotive design, offering innovative accessories that transform your Tesla driving experience. Your satisfaction is our utmost priority, and we are here to support you every step of the way.
We highly value the feedback and support we receive from our clients and affiliates. If you have any to innovate and deliver exceptional products continually questions, or concerns or simply want to share your thoughts with us, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide the best possible experience throughout your journey with Fusion Motorsports USA.
Lastly, we would like to thank you for your continued trust and support. Your enthusiasm and loyalty drive us to continually innovate and deliver exceptional products. We are honored to have you as a part of the Fusion Motorsports USA community, and we look forward to serving you with our high-quality Tesla aftermarket accessories.
Thank you for your understanding and for being a valued client.
Sincerely,
